Shipping Policy
Shipping Policy
Last Updated: October 22, 2026
BrimoraGoods is an online general merchandise store offering home and everyday essentials, operated by Tongling Zhijun Environmental Protection Technology Co., Ltd.
This Shipping Policy applies to orders placed through brimoragoods.com and shipped to eligible addresses within the United States.
We aim to process and deliver every order as efficiently and securely as possible.
Shipping Destinations
We currently ship to all 50 states in the United States.
At this time, this Shipping Policy does not provide for international shipping outside the United States.
Shipping Carriers
Orders may be delivered using:
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FedEx
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UPS
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USPS
The carrier used for an individual order may depend on the destination and shipping arrangements.
Shipping Cost
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Orders under $60 USD: $7.99 standard shipping.
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Orders of $60 USD or more: Free standard shipping.
Any applicable shipping cost will also be displayed during checkout before payment is completed.
Order Processing Time
Orders are normally processed within 1–2 business days.
Processing time refers to the period required to prepare an order before shipment and is separate from delivery time.
Business days generally exclude weekends and public holidays.
During holidays, promotional periods, or other high-volume periods, processing may take longer than usual.
Estimated Delivery Time
After an order has been shipped, estimated delivery is typically 14–28 business days.
Delivery times are estimates and do not include the 1–2 business day order processing period.
Actual delivery times may vary due to carrier operations, weather, address issues, peak periods, or other circumstances outside our reasonable control.
Order Tracking
Once your order has been shipped, you should receive a shipping confirmation containing tracking information.
If you have not received tracking information, or if your tracking information does not appear to be working, please contact us:
Email: service@brimoragoods.com
Phone: +86 139 4827 6053
Please include your order number when contacting us.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Please carefully review information such as:
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Recipient name
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Street number and street name
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Apartment or unit number, where applicable
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City
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State
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ZIP code
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Contact information
If required delivery information is missing or appears incomplete, our customer service team may contact you for clarification. This may delay order processing or shipment.
Delayed or Missing Orders
If you have not received your order within 30 business days from the date of your shipping confirmation, please contact us so that we can investigate the shipment.
Please provide your name and order number.
Email: service@brimoragoods.com
Damaged, Missing, or Incorrect Items
Please inspect your order after delivery.
If your package or product arrives damaged, or if an item is missing or incorrect, please contact us as soon as reasonably possible.
Where possible, please provide:
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Your order number
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A description of the issue
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Photographs of the package and product where relevant
After reviewing the issue, we may provide an appropriate replacement or refund in accordance with our Return and Refund Policy.
Reporting an issue promptly helps us investigate the matter, but nothing in this section limits any rights available to you under applicable law.
Sales Tax
Any applicable sales tax will be calculated and displayed during checkout where required by applicable law.
The amount of tax, if any, may depend on the order and delivery destination.
Customers should review the final order total displayed during checkout before completing payment.
Business Information
Brand: BrimoraGoods
Website: brimoragoods.com
Legal Company Name: Tongling Zhijun Environmental Protection Technology Co., Ltd.
Company and Customer Service Correspondence Address:
Machong Village, Xincheng Subdistrict, Tongguan District, Tongling City, Anhui Province, China
Return Mailing Address:
Tongling Zhijun Environmental Protection Technology Co., Ltd.
Machong Village, Xincheng Subdistrict, Tongguan District, Tongling City, Anhui Province, China
The company, customer service correspondence, and return mailing addresses are the same. Please contact us before sending any return so that we can confirm eligibility and provide return instructions.
Email: service@brimoragoods.com
Phone: +86 139 4827 6053